Support
We respond to every message within 24–48 hours.
Contact
Primary: support@parknperks.com
Acknowledgement within 48 hours. Resolution target: 5 business days.
You can also reach us from the app: Profile → Help & Support
Send a message
FAQ
Delete your account
Delete your account. In the app: Profile → Settings → Delete Account. Deletion removes your account and personal data in line with our Privacy Policy; any unredeemed Credit balance is handled per our Terms of Use. If you cannot access the app, email support@parknperks.com with the subject 'Delete My Account' from your registered email and we will process it within 7 business days.
Grievance Redressal
IT Rules 2021 · Consumer Protection (E-Commerce) Rules 2020 · DPDP Act 2023
- Grievance Officer
- [Name — TBD, Hari Sir attestation]
- Address
- PARKNPERKS Private Limited, Pinnacle Corporate Park, BKC, Bandra East, Mumbai
- Timelines
- Acknowledgement within 48 hours; resolution within 30 days of receipt